Return & Refund Policy

Return Policy – Delfish Grocery

At Delfish Grocery, we strive to provide you with fresh, quality products. However, if you are not satisfied with your order, please review our return policy below:

1. Return Eligibility:

Returns are accepted only for damaged, expired, or incorrect items.

You must raise a return request within 24 hours of delivery.

The product must be unused and in its original packaging.

2. How to Request a Return:

Email us at jiniashop@gmail.com or contact our support team via the website.

Provide order ID, product details, and a clear image of the issue.

3. Pickup & Verification:

Once approved, our team will schedule a pickup.

After inspection and approval, refund or replacement will be processed.

4. Non-Returnable Items:

Perishable items like fruits, vegetables, dairy, etc., are non-returnable unless damaged or spoiled.

Items returned without valid reason or after 24 hours will not be accepted.

5. Refund Timeline:

Refunds (if applicable) are processed within 3–7 working days via the original payment method.

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Need Help?

Email: jiniashop@gmail.c

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